Bangladesh Society for Total Quality Management (BSTQM) is going to organize Day-long Knowledge Sharing Program on KAIZEN for Improving Performance, KAIZEN for Improving Performance.

Resource Person: Engr. Syed Masud Hasan
Managing Director
Centre for Management Development (CMD)

Engr. Syed Masud Hasan has more than 40 years’ experience in Management Consultancy and Training especially in the field of Total Quality Management (TQM), Problem Solving Tools, KAIZEN & 5-S Concepts, ISO standards & Requirements etc.

Mr. Hasan has graduated in Mechanical Engineering (BUET) and obtained his Master Degree in Industrial Engineering and Administration from UK. He also received training at home and abroad in the different field of management namely Total Quality Management, Performance Improvement Programming, Social Accountability 8000, Maintenance Management, Systematic Problem Solving, Experiential Learning Approach, and Team Development etc.

He started his career as a Management Counselor at Bangladesh Management Development Centre (BMDC), presently it is Bangladesh Institute of Management (BIM), a leading institution in the field of Training, Consultancy and Research. He became Director of BMDC in 1991.

Currently, Mr. Hasan is the Managing Director of the Centre for Management Development, a well-recognized professional organization engaged in field of Management Training and Consultancy.

He was involved in many consultancy assignments under JICA, ILO, UNICEF, UNDP, World Bank, DFID and USAID funded and Dutch Assisted Projects.

He has vast experiences to provide training and consultancy services at more than 40 organizations at both public and private organizations including manufacturing industries, power generation & distribution industries, RMG, Pharmaceuticals, Hospitals and other service sectors.


‘Kaizen’ is Japanese management techniques renowned for improving organizational performance. The Japanese miracle in transforming the war-ravaged country to an economic giant within a short span of time is attributed to this unique approach of concept and the techniques.

Kaizen is instrumental in increasing efficiency of performance. It contributes towards cost reduction and improvement of productivity and quality.

‘Kaizen’ develops a mind-set for continuous improvement and brings the members in the organization to assume responsibilities in improving their work performance. Organizations adopting these techniques can achieve their goal successfully.

Course Objectives:

The ultimate aim of the course is to enable the participants to implement small changes in the organization for improvement. The course deals with‘KAIZEN’ techniques. At the end of the course theparticipants will be able to:

ü  Explain the concept of ‘KAIZEN’

ü  Identify different steps for implementation of KAIZEN

ü  Describe relevant problem-solving tools for KAIZEN

ü  Prepare Action Plan for implementing KAIZEN in their respective workplace.

Course Outline:

ü  Overview of Kaizen concept

ü  Approach and steps of Kaizen

ü  Problem Solving and QC Tools used in Kaizen

ü  Kaizen Action Plan


Methodology includes small group exercises, and discussions. Participants are expected to take part and contribute to discussions, and keep up with current issues of Kaizen.

Who should attend the Course?

The Course is designed for Senior, Mid and Junior level executives of different manufacturing, commercial and service organization both in public and private sector. Fresh graduates will also be benefited from the course.


English and Bengali


Certificate of attendance will be provided.

Course Fee:

Tk. 2,000/- per participant excluding VAT and TAX payable in advance in favor of “Bangladesh Society for Total Quality Management” in the form of crossed cheque or pay order or direct deposit to the Bank Account. Bank Account details: Shahjalal Islami Bank Ltd, Panthapath Branch and Account Number: 402312100000595. The fee will cover tuition, stationery, reproduction of training material, training aids/equipment, cost of venue, food & refreshment, certificate etc.

*Organizations nominating three or more delegates will enjoy 10% discount on course fee.

Note: Seats are limited and will be filled-in on first come first serve basis. Please find the attached file for Registration Form.